PORCELAIN Art studio
TERMS AND CONDITIONS MEMBERS AREA
GENERAL TERMS AND CONDITIONS MEMBERS AREA
Company data
BASK VOF ⎟Fréderique Vanvlasselaer - Porcelain Art Studio
RPR Ghent - Division Oudenaarde
ID no. 0758.497.537
VAT no. BE 0758.497.537
Registered address: Arthur Odevaertstraat 13, B-9688 Schorisse
General Terms and Conditions Members' Area Website
These general terms and conditions apply to the members' area of the www.studiofrederique.com. By becoming a member of the member section of our website, you agree to the terms and conditions below.
1. Applicability
1.1 These terms and conditions apply to all users of the members' area of the website. 1.2 The member area is exclusively accessible to entrepreneurs active in the sales sector. Access is granted upon approval by Fréderique Vanvlasselaer Porcelain Art Studio.
2. Membership
2.1 Membership is personal and non-transferable. 2.2 Only entrepreneurs active in sales can apply for membership. Fréderique Vanvlasselaer Porcelain Art Studio reserves the right to refuse applications or to terminate membership at any time. 2.3 Application as a member requires accurate and complete information. Any changes in information must be communicated in a timely manner.
3. Access and Use.
3.1 Members are granted access to exclusive content and services within the member area. This content is for personal use only and may not be shared with third parties. 3.2 You may not copy, distribute, or commercially exploit any of the information, tools, or services within the member area without the express written permission of Fréderique Vanvlasselaer Porcelain Art Studio. 3.3 Unauthorized use may result in immediate termination of membership and may result in legal action.
4. Obligations of Members.
4.1 Members are obliged to respect the platform rules and act in accordance with applicable laws and regulations. 4.2 It is prohibited to post content that is discriminatory, offensive, illegal or harmful to others. 4.3 Members must keep confidential the information and data they obtain through the member area.
5. Privacy and Data Protection
5.1 Fréderique Vanvlasselaer Porcelain Art Studio handles all personal data in accordance with Belgian and European privacy legislation (GDPR). 5.2 For more information on how we handle your personal data, please refer to our Privacy Policy.
6. Liability
6.1 Fréderique Vanvlasselaer Porcelain Art Studio shall not be liable for any damages, direct or indirect, arising from the use of the member area. 7.2 While we strive to provide current and accurate information, we do not guarantee that all content will be error-free or meet all expectations. 7.3 Members are solely responsible for their actions based on the information obtained through the member area.
7. Changes to the Terms
7.1 Fréderique Vanvlasselaer Porcelain Art Studio reserves the right to modify these terms and conditions. Amended terms and conditions will be communicated via the website and will take effect upon publication. 8.2 If you do not agree to the changes, you may terminate your membership.
8. Applicable Law and Disputes
8.1 These terms and conditions are governed by Belgian law. 9.2 In case of disputes, these will be submitted to the competent court in East Flanders district of Oudenaarde regardless of the place of delivery or residence of the customer.
9. Contact details
For questions or comments about these terms and conditions, please contact Fréderique Vanvlasselaer Porcelain Art Studio at info@studiofrederique.com.
By signing up for the member area you confirm that you have read, understood and agree to these terms and conditions.
TERMS AND CONDITIONS MEMBER AREA
GENERAL TERMS AND CONDITIONS MEMBERS AREA
Company data
BASK VOF ⎟Fréderique Vanvlasselaer - Porcelain Art Studio
RPR Ghent - Division Oudenaarde
ID no. 0758.497.537
VAT no. BE 0758.497.537
Registered address: Arthur Odevaertstraat 13, B-9688 Schorisse
General Terms and Conditions Members' Area Website
These general terms and conditions apply to the members' area of the www.studiofrederique.com. By becoming a member of the member section of our website, you agree to the terms and conditions below.
1. Applicability
1.1 These terms and conditions apply to all users of the members' area of the website. 1.2 The member area is exclusively accessible to entrepreneurs active in the sales sector. Access is granted upon approval by Fréderique Vanvlasselaer Porcelain Art Studio.
2. Membership
2.1 Membership is personal and non-transferable. 2.2 Only entrepreneurs active in sales can apply for membership. Fréderique Vanvlasselaer Porcelain Art Studio reserves the right to refuse applications or to terminate membership at any time. 2.3 Application as a member requires accurate and complete information. Any changes in information must be communicated in a timely manner.
3. Access and Use.
3.1 Members are granted access to exclusive content and services within the member area. This content is for personal use only and may not be shared with third parties. 3.2 You may not copy, distribute, or commercially exploit any of the information, tools, or services within the member area without the express written permission of Fréderique Vanvlasselaer Porcelain Art Studio. 3.3 Unauthorized use may result in immediate termination of membership and may result in legal action.
4. Obligations of Members.
4.1 Members are obliged to respect the platform rules and act in accordance with applicable laws and regulations. 4.2 It is prohibited to post content that is discriminatory, offensive, illegal or harmful to others. 4.3 Members must keep confidential the information and data they obtain through the member area.
5. Privacy and Data Protection
5.1 Fréderique Vanvlasselaer Porcelain Art Studio handles all personal data in accordance with Belgian and European privacy legislation (GDPR). 5.2 For more information on how we handle your personal data, please refer to our Privacy Policy.
6. Liability
6.1 Fréderique Vanvlasselaer Porcelain Art Studio shall not be liable for any damages, direct or indirect, arising from the use of the member area. 7.2 While we strive to provide current and accurate information, we do not guarantee that all content will be error-free or meet all expectations. 7.3 Members are solely responsible for their actions based on the information obtained through the member area.
7. Changes to the Terms
7.1 Fréderique Vanvlasselaer Porcelain Art Studio reserves the right to modify these terms and conditions. Amended terms and conditions will be communicated via the website and will take effect upon publication. 8.2 If you do not agree to the changes, you may terminate your membership.
8. Applicable Law and Disputes
8.1 These terms and conditions are governed by Belgian law. 9.2 In case of disputes, these will be submitted to the competent court in East Flanders district of Oudenaarde regardless of the place of delivery or residence of the customer.
9. Contact details
For questions or comments about these terms and conditions, please contact Fréderique Vanvlasselaer Porcelain Art Studio at info@studiofrederique.com.
By signing up for the member area you confirm that you have read, understood and agree to these terms and conditions.
DELIVERY AND RETURNS
BELGIUM
Standard Signed For Delivery (Including guarantee up to € 500.00 for goods. Signature of consignee on delivery)
Estimated shipping time 3-5 working days
0-2kg = €11
0-10kg = €15
10-30kg = €21
DELIVERY OUTSIDE OF BELGIUM
We deliver to the following locations:
GERMANY, FRANCE, LUXEMBOURG, NETHERLANDS
Standard Signed For Delivery
Estimated shipping time 3-5 working days
0-10kg = € 23
10-30kg = € 45
AUSTRIA, IRELAND, ITALY, MALLORCA, SPAIN, SWEDEN
Standard Signed For Delivery
Estimated shipping time 3-5 working days
0-10kg = € 66
10-20kg = € 86
20-30kg = € 110
UNITED KINGDOM, NORWAY
Standard Signed For Delivery
Estimated shipping time 3-5 working days
0-10kg = € 91,5
10-20kg = € 137
20-30kg = € 182
Shipping costs are communicated for each order during order placement.
Delivery times indicated are an estimate and apply to stock items only.
Please contact us for all countries not listed: info@studiofrederique.com
Unfortunately Fréderique Vanvlasselaer Porcelain Art Studio is unable to deliver to PO Box addresses as a signature is required on delivery.
CUSTOMS & IMPORT CHARGES
For orders outside of Belgium you as the customer are liable for any local taxes and import duties at the point where the goods are imported into your country. Fréderique Vanvlasselaer Porcelain Art Studio cannot be held responsible for any such charges.
IF YOU HAVEN’T RECEIVED YOUR ORDER
If your order has not arrived after 14 working days, please contact us at info@studiofrederique.com and we will investigate.
Please note that delivery times may take longer at certain times of the year, such as the festive season. Unfortunately, this is out of our control.
RETURNING AN ITEM
You may return items bought at Fréderique Vanvlasselaer Porcelain Art Studio in their original, unused and saleable condition for a refund or exchange within 14 working days of receipt. You are not required to give us any reason for doing so, however proof of purchase (order number) is required.
You will be required to organise and pay for the return of the items to us. Before doing so, please contact us at info@studiofrederique.com for a returns reference. Return address is: Fréderique Vanvlasselaer Porcelain Art Studio, Arthur Odevaertstraat 13, 9688 Schorisse, Belgium. Please ensure that you include the Dispatch Note in your parcel, pack the items in their original packaging. We cannot accept liability for returned goods lost or damaged in transit.
INCORRECT DELIVERY
If the items you receive do not match what you ordered, or something has been delivered to you that you did not order, please notify us immediately by contacting us as at info@studiofrederique.com within 14 days of receipt so that we may check your order. We will then arrange to collect any incorrect items from you and/or organise for any previously missing or replacement items to be sent to you free of charge.
GOODS DAMAGED IN TRANSIT
If your item has been damaged in transit, please contact us immediately and provide photographic evidence via email or post within 14 days of receipt. If on receipt we conclude that the damage was caused in transit, we will replace the item for you.
PROCESSING TIME
If a refund is actioned by us, subject to these conditions, your payment for the goods will be refunded as soon as possible by the original payment method, no later than 14 working days after we have received the goods.
If an exchange has been arranged, this will be processed for dispatch within 7 working days of us receiving your returned goods, and will be delivered via standard delivery. Please note delivery times may vary depending on shipping destination and during busy holiday seasons.
These listings and rates are subject to change and valid for 2024 or if otherwise indicated.
COOKIES
This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Your consent applies to the following domains: www.studiofrederique.com
WHAT ARE COOKIES?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
HOW DO WE USE COOKIES?
As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
WHAT TYPES OF COOKIES DO WE USE?
Essential:
Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
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Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
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Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences:
These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
HOW CAN I CONTROL THE COOKIE PREFERENCES?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites.
You can change the settings of your browser to block/delete the cookies.
privacy policy
PRIVACY
For the communication with our customers and the smooth processing of orders, we keep a number of personal data.
We undertake never to pass on our customers' details to third parties.
Subject to proof of identity (copy of identity card), you may at any time view, change or delete your personal data in whole or in part. This can be done by sending an e-mail to info@studiofrederique.com with your request for amendment or deletion.
We treat your data as confidential information and will not pass it on, rent or sell it to third parties.
BASK VOF keeps online (anonymous) visitor statistics in order to be able to see which pages of the website are visited and to what extent.
If you have any questions about this privacy statement, please contact us at info@studiofrederique.com
contact us
Fréderique Vanvlasselaers porcelain art studio stands for unique eco-friendly handcrafted design and comes in limited editions, it has its own elaborate collection that can be customized or combined according to taste. In addition to an existing collection, Fréderique also offers exclusive customization.
Contact us using the information below or fill out the contact form with questions about an existing collection or customization.
The studio can be visited by appointment.